Using Account Live but forgot its password? Don’t worry; it is nothing unusual. One out of ten users of Account Live often faces this problem. To fix this out, you have to perform the Account Live com password reset process, which depends on whether you turned the two-step verification on or not. If you enable this feature, you can reset the password by visiting account.live.com/password/reset.
However, if you have not enabled it, the process is different as you to visit account.live.com/acsr. You will be asked to provide your registered email address and then an alternate email address. If you do not have any alternate email address, create a new with Outlook.com.
Enter the captcha code and hit Enter. You will receive a verification code on the new email address. Copy the code and enter it to reset your Account Live password. You can now set a new password for your account and type it again to confirm. Use this new password to access your account.